Shipping policy

  1. Sealy provides delivery of goods to customers in Hong Kong, Kowloon and the New Territories, except Discovery Bay, Ma Wan and outlining islands.

A fee of HK$180 will be charged for delivery to Discovery Bay. For residents of outlying islands, Sealy will deliver to the designated ferry pier on Hong Kong Island for pick up by the purchaser's cartage company.

  1. For goods which cannot be delivered by truck or lifts and require physical delivery, a delivery charge will be required as follows: Delivery charges for mattress or boxspring :

1st to 10th Floor : HK$70 per piece per storey 11th to 20th Floor : HK$100 per piece per storey 21st Floor or above : HK$120 per piece per storey

The delivery charge should be paid to the delivery crew in cash only. Any special delivery arrangements should be checked with Sealy sales person in advance.

  1. No delivery services provided on Sundays or Public Holidays.
  2. Should Sealy be unable to deliver the sold goods, Sealy's liability will be limited to refund of payment received only.
  3. For cancellation or re-scheduling of any delivery date, at least two working days’ notice is required (excluding Saturdays, Sundays and Public Holidays) or else a service charge of HK$200 shall be charged.
  4. No deliveries will be possible, for the date(s) and the immediate working day after, when typhoon signal No. 8 is hoisted or a black rainstorm warning is in effect. If this is the case, delivery date will be re-scheduled.

For more details, please refer to Terms & Conditions of Sales.

 

 

  1. 本公司提供送貨服務至香港、九龍、新界 ( 愉景灣、馬灣和離島除外 )。如送貨至愉景灣，過橋費 HK$180。如送貨至離島，本公司只負責將貨品送至指定碼頭，由顧客委託之船運公司交收貨品。
  2. 凡貨物不能經由貨車或電梯運送而需要人手搬運，顧客必須繳付額外運輸費如下： 床褥或床架之運費：

         1 樓 至 10 樓 ：每件每層收 HK$70

         11 樓 至 20 樓 ：每件每層收 HK$100

          21 樓 或以上 ：每件每層收 HK$120

請於收貨時繳付現金予送貨人員。

          如需其他特別之運輸安排，請向本公司銷售顧問查詢有關費用。

  1. 星期日及公眾假期恕無送貨服務。
  2. 如本公司未能把售出貨品送抵指定送貨地址，本公司的責任只限於退款。
  3. 如要取消原定送貨日期或作重新安排，顧客必須於最少 2 個工作天前提出有關要求 ( 不包括星期六、日和公眾假期 )，否則顧客需付 HK$200 行政費。
  4. 當八號烈風訊號懸掛或黑色暴雨警告開始生效，該等日子和除下訊號後的首個工作天，本公司恕無送貨服務。送貨時間將另作安排。

詳情請參閱 “銷售條款和條件” 部分。